ECI Software Solutions
104 Case Studies
A ECI Software Solutions Case Study
Southern Development Homes, a Charlottesville, VA homebuilder, struggled with confusion about customer orders and project stages, slow manual price updates, and mismatched reports pulled from multiple platforms. To modernize ordering, pricing, vendor communication and prospect tracking, they turned to ECI Software Solutions and its MarkSystems platform (with Lasso for sales/prospecting).
ECI Software Solutions implemented MarkSystems to centralize data, enable one‑click price updates, attach specification images for the field, and provide real‑time vendor visibility via the ITK; Lasso was used for online prospect tracking. The results: more than 4,000 prices updated in about three minutes across four communities, reports generated in seconds from a single database, and capacity to grow from 40 to 100 homes per year (a 150% increase) without adding staff.
Ken Gill
Southern Development Homes