Case Study: JH Richards achieves streamlined production and stronger document & job-cost control with ECI Software Solutions' M1 ERP

M1 ERP Enables Bearing Manufacturer to Run More Smoothly

Birmingham-based JH Richards, a specialist manufacturer and refurbisher of precision white metal bearings, needed better document control across quotes, parts, jobs and purchase orders and a reliable job costing system to maximise profitability. To meet those challenges the company adopted M1 ERP from ECI Software Solutions, chosen for its customisation and flexibility to match JH Richards’ bespoke manufacturing processes.

ECI Software Solutions delivered M1 ERP with M1 Document Management and tailored customisations (including advanced job searches and detailed work instructions), enabling unlimited linking of drawings, video, spreadsheets and other files to records and providing job-costing comparisons of actual vs estimated costs for profitability analysis. The result: JH Richards still uses about 95% of the original M1 functionality after a decade, has achieved “best‑in‑class” shop-floor documentation in customer audits, improved job tracking, and reports that M1 has paid for itself and become a core part of business control.

JH Richards

Paul Salloway

Business Development & Systems Manager