Case Study: a8mt achieves streamlined operations and new revenue streams with ECI Software Solutions

How this managed print service company embraced the ever-evolving nature of the workplace and introduced alternative revenue streams

a8mt, a UK managed technologies firm, faced declining print volumes, growing remote work and shifting customer needs that threatened revenue and efficiency. To introduce new revenue streams, simplify operations and gain better business visibility, a8mt partnered with ECI Software Solutions and adopted ECI’s e-automate along with Printanista, MobileTech and KnowledgeSync.

ECI Software Solutions implemented a fully integrated ERP/CRM stack that consolidated data into a single dashboard, automated routine tasks and enabled remote machine monitoring, freeing staff time to focus on customer service. The rollout delivered smoother operations, easier data-led decision making, hours saved each month on manual reporting and increased contract profitability, with ongoing specialist support ensuring rapid adoption and measurable business impact.