Case Study: CleanCut Technologies achieves automated, transparent operations and $40,000/year savings with ECI Software Solutions (JobBOSS, Synergy & KnowledgeSync)

How they are keeping an eye on all corners of the business, without lifting a finger

CleanCut Technologies struggled with slow communication, misplaced data, and paper- and Excel-based processes that made job timing and profitability impossible to track. Although they were a long‑time JobBOSS customer from ECI Software Solutions, the software (including Synergy) was underutilized when Scott Elgin became IT Director and only 22 users were active.

ECI Software Solutions helped CleanCut fully implement JobBOSS along with Synergy workflows and KnowledgeSync Event Manager to automate design requests, alerts, and reporting. The result: transparent operations, far fewer emails, automatic shipping and A/R alerts, and workflow reports that drive accurate estimating and capacity planning — growing daily JobBOSS users from 22 to 42 in three years and saving an estimated $40,000 a year.

CleanCut Technologies

Scott Elgin

IT Director