Case Study: Listawood Promotional Products achieves streamlined, automated operations and actionable reporting with ECI Software Solutions' M1

By Integrating and Automating Business Functions, M1 Helps This Company Capitalize on an Industry Boom

Listawood Promotional Products, a Norfolk-based manufacturer of promotional merchandise employing over 150 staff, faced fragmented IT and poor reporting from cobbled‑together solutions that didn’t integrate. To support rapid growth in a booming industry and handle a complex product portfolio, Listawood chose ECI Software Solutions’ M1 system for its customisation and modern .NET platform.

ECI Software Solutions implemented M1 as a single integrated platform—covering scheduling, purchasing, CRM, job costing, payroll and inventory—plus Crystal Reports training and KPI dashboards. The change automated and simplified processes, eliminated duplicated work, delivered one‑source, actionable reporting for timely decisions, lowered total cost of ownership versus prior systems, and streamlined operations to support Listawood’s expansion.

Listawood Promotional Products

Steve White

Company Accountant