Case Study: Nolans Office & Promotional Products streamlines growth with ECi Red Falcon

Nolans Office & Promotional Products - Customer Case Study

Nolans Office & Promotional Products, Inc. in San Antonio, Texas, was reworking its business model, shifting toward state and local government accounts, office furniture, promotional products, and jan-san while also running leaner with fewer staff and less reliance on outside sales. To support this transition, the dealership needed a simple, scalable technology platform that could streamline operations and help it focus more on growth than on IT upkeep. ECi Red Falcon, using its Red Cheetah/Red Falcon e-commerce and ordering software, was a key part of that strategy.

ECi Red Falcon provided a web-based system that reduced time spent on server maintenance, backups, and file loads, while integrating with QuickBooks and offering easy-to-use tools and training resources. According to Nolans, the solution helped the company avoid the need for dedicated IT staff, improve efficiency, and support continued growth and increasing complexity. The dealership also praised ECi Red Falcon’s responsive customer service, saying the platform had delivered value for more than a decade and remained well suited to its evolving business.

Nolans Office & Promotional Products

Mark Nolan

Owner