ECi MarkSystems
11 Case Studies
A ECi MarkSystems Case Study
Esperanza Homes, a McAllen, Texas residential builder, was struggling with manual, non‑integrated processes that made every house start time‑consuming and limited their ability to scale and generate the detailed analytics they needed. To address this, they adopted ECi MarkSystems’ MarkSystems home building management software (including the cloud-based Internet ToolKit) to automate workflows and deliver real‑time reporting and business insight.
ECi MarkSystems implemented a solution that automated contracts (DocuSign integration), saved floor plans and options once for reuse, generated custom real‑time reports, automated purchase orders and payments, and gave subcontractors a shared portal. As a result, Esperanza quadrupled its business over three years (growing from 32 homes in 2015 to 100 in 2017 and on track to double in 2018), maintained stable margins, avoided hiring an estimated 3–4 extra employees, enabled superintendents to manage ~18 jobs instead of about 10, and achieved 100% automated contract and invoicing processes, improving productivity and customer satisfaction.
Nick Rhodes
President/Chief Executive Officer