Case Study: French Brothers achieves 4x home production and eliminates downtime with ECi MarkSystems

MarkSystems® Cloud-based Software Provides the Increased Scalability, Security, and Productivity That Drives This Fast-Growing Homebuilder

French Brothers, a residential homebuilder in Alamogordo, New Mexico, faced increasing operational complexity and unreliable on‑premise servers that went down about twice per quarter. They needed a single, integrated system to manage customers, scheduling, purchasing, trade‑partner access, and warranty work; the company had been using ECi MarkSystems’ MarkSystems software since 2010.

ECi MarkSystems migrated French Brothers to its cloud‑based MarkSystems platform, consolidated workflows (scheduling, pricing, warranty tracking), and restored operations within two days after a ransomware attack using a recent database copy. The cloud move eliminated company‑wide downtime (branches remain online if the main office has issues), sped connectivity, freed IT staff from backup chores, and supported rapid growth—French Brothers grew from roughly 30 homes to over 120 annually while adding only one purchasing employee and achieving 100% customer enthusiasm in four markets.

French Brothers

Jim French

Co-Founder