Case Study: Worksmart boosts speed, security, and efficiency with ECi DDMSPLUS

Moving to the cloud helps Worksmart work smart

Worksmart, an Austin-based office products dealership formerly known as Longhorn Office Products, needed a more reliable and disaster-ready way to run its DDMS system after wildfires exposed the risk of relying on on-premise servers. The company was also dealing with slow multi-location connectivity, frustrating online ordering, and significant time spent on IT maintenance.

ECi DDMSPLUS moved Worksmart’s DDMS system to the cloud, giving the team faster access, stronger reliability, and easier support. The results were immediate: no data security or system reliability issues, much faster realtime work and website performance, online sales rose to more than 75% of total business from under 20%, internet costs dropped from $250 to under $100 per month, electricity costs fell by about $100, and the owner regained 2-3 hours a day previously spent on IT tasks.

Worksmart

Mike Winkler

Vice President