Case Study: Herald Office Solutions boosts online presence with ECi DDMSPLUS

E-Commerce Website Design helps build superior online presence

Herald Office Solutions, a dealership in Dillon, South Carolina, needed a stronger online presence to compete with major e-commerce players like Staples and Amazon. With Stephanie Yarborough juggling multiple responsibilities as Director of e-Commerce, Marketing and Technology Development, the company needed expert help to improve its website and branding. ECi DDMSPLUS provided its Web Customization Services, now called E-Commerce Website Design, to support the effort.

ECi DDMSPLUS redesigned Herald’s ECinteractivePLUS storefront with a customized, professionally branded website. The project moved quickly, with first concepts delivered in two weeks and go-live in less than six weeks, and the company converted all online customers at once with very few support calls or emails. The result was a smoother customer experience, stronger functionality, and an online presence Herald felt was as good as or better than its larger competitors.

Herald Office Solutions

Stephanie Yarborough

Herald Office Solutions