Case Study: Commercial Office Environments Drives Sales Growth with ECi Acsellerate and TeamDesign

Commercial Office Environments - Customer Case Study

Commercial Office Environments (COE), an Indianapolis-based Haworth dealer, needed a better way to manage sales opportunities, track activity, and improve forecasting as the business grew. COE had long relied on ECi Acsellerate’s TeamDesign platform for core dealership operations, but sales management was still being handled manually.

By adding ECi Acsellerate’s Acsellerate sales intelligence and CRM solution to TeamDesign, COE gained stronger accountability, easier tracking of calls and appointments, and more reliable forecasting. The result was significant growth: sales rose 50% in the last year, and the company has expanded from $2 million in annual sales and six employees in 1987 to about $13 million and 23 employees today.

Commercial Office Environments

Sara Cook

President