Case Study: Miele achieves measurable agile transformation with Echometer

Miele - Customer Case Study

Miele, a global manufacturer of premium household appliances, sought to drive a cultural change towards agile working methods within its new Smart Home division. The challenge was to establish and scale these agile practices to attract IT talent, strengthen customer focus, and enable iterative product development. Miele turned to vendor Echometer for a tool to make this transformation measurable.

Using Echometer, Miele's Agile Center of Excellence incorporated the tool into team retrospectives to tangibly and measurably drive the cultural process. Echometer also enabled managers to create a central "culture barometer" as an early warning system to identify trends and support teams. The solution provided by Echometer resulted in a sustainable and measurable cultural change, supported Scrum Masters and Agile Coaches, and fostered the development of targeted bottom-up approaches from within the teams.

Miele

Burkhard Jagusch

Agile Center of Excellence