Case Study: Diamant Software improves team health and agile collaboration with Echometer

Diamant Software - Customer Case Study

Diamant Software, a Bielefeld-based developer of accounting software with over 200 employees, needed a digital solution to maintain team health and run effective retrospectives after shifting to remote work during the COVID-19 pandemic. Their challenge was to move away from decisions based on gut instinct and instead make team developments and needs measurable to drive targeted, continuous improvement. They turned to the vendor Echometer to address this.

Echometer provided its software to facilitate regular, anonymous team feedback and guided retrospectives, which enabled Diamant Software to derive and track actionable improvements. The solution led to measurable results, including a 20% increase in team satisfaction following a specific organizational change and the successful implementation of numerous action items, with up to 81 active at one time. Echometer provided the data-driven transparency needed to plan effective measures and foster a strong culture of continuous improvement.

Diamant Software

Sabine Klein

Release Train Engineer