Case Study: CNY Fertility cuts patient onboarding time by 87% with Echobind's NOVO platform

CNY Fertility cuts onboarding time by 87% with Echobind

Echobind partnered with CNY Fertility, a fertility clinic struggling with manual patient onboarding and high administrative costs. Their challenges included weeks-long consultation wait times, over 40 minutes of manual data entry per patient, and exorbitant monthly SMS fees from their EMR system, all of which hindered growth and patient access to care.

Echobind built a custom application called NOVO, which featured self-service scheduling via SavvyCal Appointments and automated data entry using UiPath RPA. This solution reduced clinical workload by 87%, slashed appointment wait times from over a month to just two days, and saved over $10,000 monthly. The results for CNY Fertility included dramatically improved operational efficiency and a significantly enhanced patient experience.

CNY Fertility