Case Study: Coaching Corps streamlines fundraising and reporting with ECHO Technology Solutions and Salesforce NPSP

Coaching Corps cuts gift processing time from 30 minutes to 5 with ECHO Technology Solutions

Coaching Corps, a non-profit organization dedicated to empowering underserved youth through sports, faced significant inefficiencies with an outdated fundraising database. The clunky system required manual data manipulation in Excel, leading to redundant data entry and hours of extra work for staff. To address this, they partnered with ECHO Technology Solutions to implement Salesforce’s Nonprofit Success Pack (NPSP).

ECHO Technology Solutions installed NPSP, converted the instance to the Household model, and migrated over a decade of historical donor data. They built automated reports and dashboards, integrated an online donation form, and automated acknowledgment letters. The results were transformative, reducing the time to process a gift from 30 minutes to just 5 and cutting report generation from 4 hours to 30 minutes, greatly increasing the organization's flexibility and efficiency.

Coaching Corps