Case Study: Manchester Community Health Center achieves outage-free WAN connectivity, boosted uptime and 60% lower costs with Ecessa PowerLink®

When the Manchester Community Health Center was struggling with intermittent WAN connectivity issues, continuous outages and slow connectivity, they turned to an Ecessa SD-WAN solution

Manchester Community Health Center, a non-profit community health center in Manchester, NH that serves over 18,000 patients annually and relies on an EMR hosted offsite, was plagued by intermittent WAN connectivity, slow links and continuous outages from an underperforming ISP. To resolve these issues they engaged Ecessa and selected the PowerLink® solution.

Ecessa implemented PowerLink®, helping with upfront configuration to ensure proper protocol handling between sites, which eliminated outages, resolved bandwidth problems and dramatically improved uptime. Manchester Community Health Center also found Ecessa 60% less expensive than an evaluated competitor, praised Ecessa’s responsiveness, and is now evaluating Ecessa’s WANWorX® SD‑WAN software for further reliability gains.

Manchester Community Health Center

Calvin L. Dowling

Director of IT