Ecessa
39 Case Studies
A Ecessa Case Study
PARDA Federal Credit Union faced challenges with its expensive and slow MPLS network, which resulted in high latency, dropped VoIP calls, and slow application response times for its ten branch locations. Seeking to upgrade to a modern SD-WAN solution, CIO Anthony Steffens turned to vendor Ecessa to solve these network issues.
Ecessa implemented its SD-WAN solution, which provided automatic failover, load balancing, and granular traffic shaping. The results included the elimination of dropped calls, thousands of dollars in annual cost savings from replacing MPLS, and a faster, more resilient network. PARDA was particularly impressed with Ecessa's customer service excellence, noting the support team always provided direct access to experts who quickly answered their questions.