Case Study: Kimpton Hotels & Restaurants improves guest Wi-Fi and network reliability with Ecessa WANworX and Insight

Kimpton Hotels & Restaurants improves guest Wi‑Fi across 68 hotels with Ecessa

Kimpton Hotels & Restaurants, a collection of boutique hotels, faced the challenge of providing reliable Wi-Fi to meet high guest expectations, as inadequate internet access was leading to complaints and lost business. To solve this, they worked with vendor Ecessa to implement Ecessa Powerlink devices for network failover and load balancing at each property.

The Ecessa solution provided automatic failover between internet connections and load balancing to eliminate network congestion and outages. This resulted in a greatly improved guest internet experience, a reduction in complaints due to network performance, and lower IT costs through automated failover and centralized management with Ecessa Insight.

Kimpton Hotels & Restaurants