Case Study: Egan Company achieves continuous Never Down network reliability with Ecessa Insight+

EGAN Construction Company operates from multiple worksites using VDI. Before installing Ecessa, they struggled with reliable access to their cloud and various business applications for their remote employees

Egan Company, a $215 million commercial engineering and construction firm based in Minneapolis, struggled with unreliable remote access to VDI-hosted cloud and business applications across multiple worksites—employees reportedly had to log in up to 50 times a day. After initially deploying Ecessa WANworX appliances to provide failover, Egan still faced time-consuming outage diagnosis and slow restoration when carrier links failed, jeopardizing bids, PO follow-ups and field productivity.

Ecessa created Insight+, a paid extension of its free Insight management tool, to actively monitor customer connections, open and progress carrier trouble tickets, and provide monthly outage reports. With Ecessa handling monitoring and incident resolution while WANworX appliances manage automatic failover, Egan Company freed up internal resources, reduced operational burden, and improved network reliability—“Having Insight+ frees up resources and it just works,” the company reported.

Egan Company

Jim Nonn

Chief Information Officer