Case Study: Delaware Valley Floral Group achieves uninterrupted operations during outages with Ecessa WANworX

Delaware Valley Floral Group - Customer Case Study

Delaware Valley Floral Group, a major U.S. floral distributor, faced frequent outages and line degradation on its single MPLS links that disrupted inventory, ordering, invoicing and VoIP—especially during peak seasons like Valentine’s and Mother’s Day. After an unsuccessful attempt with a competitor, the company turned to Ecessa and its WANworX® SD‑WAN solution to add local cable links for redundancy and enable automatic failover and traffic steering.

Ecessa deployed WANworX® using a phased, project‑managed rollout that had sites operational in just over a month and “more done in five weeks than in five months” with the prior vendor. The result: no phone or hardware disruptions, seamless failover during a Feb. 11 fiber cut at the height of Valentine’s rush, continuous operations at remote sites, improved employee morale, and confidence that network outages will no longer interrupt critical business functions.

Delaware Valley Floral Group

Bill Prendergast

Sr. System Administrator