eBridge Connections
18 Case Studies
A eBridge Connections Case Study
Idea Village, a developer and marketer of successful "As Seen on TV" consumer products, was struggling with manual data entry, frequent human errors, and an inefficient process for handling thousands of orders a week. To address this, Idea Village engaged eBridge Connections to implement an integrated EDI solution tied to their MS Dynamics GP system.
eBridge Connections’ Professional Services connected MS Dynamics GP to the eBridge integration platform, automating inbound and outbound EDI document translation and processing for each trading partner. The automated solution reduced manual entry and errors, improved order processing speed and customer service, and—according to Idea Village—has saved the company hundreds of thousands of dollars since implementation, becoming a key factor in their operational success.