Case Study: Back To The Roots achieves automated Shopify–NetSuite order sync and eliminates manual data entry with eBridge Connections

A Netsuite And Shopify Integration Helps Back To The Roots Sell Organic Food To Families Across The Country

Back To The Roots, a maker of ready‑to‑eat organic foods that sells nationwide via Shopify, faced rapidly growing order volume and a burdensome manual data‑entry process between their Shopify store and NetSuite ERP. To automate order, customer, payment and shipping data flows, they engaged eBridge Connections for a bi‑directional NetSuite–Shopify integration.

eBridge Connections implemented its integration solution to sync orders, customers, payments and shipping/tracking between Shopify and NetSuite, eliminating manual entry. The result: thousands of documents now transfer electronically, orders are processed accurately and more quickly, and Back To The Roots can scale with confidence using eBridge Connections’ proven, real‑time integration platform.

Back To The Roots