Case Study: Queue Associates reduces invoice collection time with EBizCharge

Queue Associates cuts invoice collection time from 45 days to 5 days with EBizCharge

Queue Associates, a Value Added Reseller based in New York, faced significant delays in receiving customer payments, with an average invoice collection time of 45 days. This slow process required up to six hours of manual effort each week, threatening the company's cash flow and growth. To solve this, they turned to the vendor EBizCharge.

EBizCharge implemented its Microsoft Dynamics SL integration with Email Pay functionality. This solution centralized payments within Queue Associates' existing system, allowing them to process transactions and send payment links directly from invoices. As a result, EBizCharge helped Queue Associates slash their average collection time from 45 days to just 5 days, an 88% decrease, while eliminating the need for manual phone follow-ups.

Queue Associates