Case Study: Queue Associates reduces invoice collection time with EBizCharge

How Queue Associates reduced their average invoice collection time from 45 days to 5 days

Queue Associates, a value-added reseller based in New York, faced a significant challenge with slow invoice payments, which took an average of 45 days to collect. This manual process consumed up to six hours each week and threatened the company's cash flow. To solve this, they turned to EBizCharge for a solution integrated with their Microsoft Dynamics SL system.

By implementing EBizCharge's pre-built integration, Queue Associates streamlined its payment workflow directly within Microsoft Dynamics SL. The solution enabled them to process transactions and send email payment links with invoices. This allowed EBizCharge to help the company slash its average collection time by 88%, reducing it from 45 days to just 5 days, while also eliminating the need for manual follow-up calls.

Queue Associates

Jeffrey Goldstein

Queue Associates