Case Study: EMS Safety eliminates manual accounting work with EBizCharge

EMS Safety Services Eliminates Manual Accounting Work with Auto-Reconciliation

EMS Safety, a provider of CPR training and emergency supplies, needed to streamline its customer payment process across multiple avenues and reduce manual accounting work. Their goals were to decrease employee time and improve the customer experience through self-service options. To tackle this, they turned to the vendor EBizCharge and its solutions integrated with Microsoft Dynamics GP.

The solution from EBizCharge included features like Auto-Reconciliation and Saved Cards, which integrated payment processing with their eCommerce site, phone orders, and open invoices. This implementation was supported by EBizCharge's team at no extra charge. The results were significant, with EMS Safety estimating a 75% time savings in sales processing and accounting. Additionally, they reported speeding up payment collection by 200% and saving up to 12 hours per week by automating manual tasks.

EMS Safety

Marian Lepore

Chief Executive Officer