Case Study: USI streamlines employee benefits administration with EbixBenergy

USI - Customer Case Study

USI, a large U.S. insurance brokerage firm, sought to differentiate itself in the middle market and help its clients save on the rising costs and administrative burden of employee benefits. To achieve this, the company partnered with vendor Ebix and implemented its EbixBenergy online benefits technology solution to move away from paper-based processes.

The Ebix solution, branded as MyUSI, provided a suite of tools including a personalized employee portal and a client community. This implementation successfully reduced the time and money USI's clients spent on benefits administration, freeing up HR staff for strategic tasks. The results included enhanced client satisfaction and aided in new client acquisition, with USI praising the solution's functionality and ease of use.

USI

Steve Kelly

Technology Services Specialist