Case Study: Overton Insurance Australia boosts quote-to-sale speed with Ebix Online Quoting

Overton Insurance Australia - Customer Case Study

Overton Insurance Australia, a long-established insurance broking firm with eight Melbourne offices, wanted to integrate its Winbeat broking system with major insurers to handle quotes, new business, renewals, cancellations, endorsements, lapses, and reinstatements electronically. The company aimed to improve efficiency and reduce manual processing while maintaining fast, accurate service for clients. Ebix provided the online quoting and exchange capabilities to support this goal.

Ebix implemented its Online Quoting tool and Sunrise Exchange to connect Overton directly with insurers, enabling real-time home and motor quote comparisons and reducing administrative work through system integration. The result was faster transactions, lower operating costs, and better customer service, with staff freed for more productive work. Overton reported that it could instantly convert enquiries into sales and close more business thanks to the speed and accuracy of Ebix’s solution.