Case Study: a leading commercial auto insurance company achieves faster, more accurate underwriting with Ebix Consulting integration services

Leading Commercial Auto Insurance Company - Customer Case Study

The client, a leading commercial auto insurance company based in New York, was facing a time-consuming challenge in connecting to Choice Point for driver data. They engaged Ebix to develop a custom interface that could connect with LexisNexis, support both interactive and batch processing modes, and expedite their underwriting process for new policies and renewals.

Ebix implemented a solution using web services with XML and SOAP for interactive processing and a custom FTP program for batch operations. This integration streamlined data transformation and validation, leading to more accurate underwriting. The client achieved significant benefits including a 15% cost saving from workflow automation, an increase in quality and revenue, and overall improvements in their business process management.