Case Study: a major securities depository in India improves monitoring, security, and service availability with Ebix and IBM Tivoli

Largest Security Depositories in India - Customer Case Study

The customer, one of the largest security depositories in India, faced significant challenges in monitoring its complex transaction environment and application servers. They required comprehensive visibility into resource utilization and automated notifications to resolve issues quickly, while also seeking better application distribution and patch management. The vendor Ebix, through its partner i3 Software, implemented a solution built on IBM's Tivoli portfolio to address these needs.

Ebix's implementation of the Tivoli solution delivered automated monitoring, performance tracking, and identity management. The results included faster server availability, automated email and SMS alerts, simplified digital approvals, and reduced operational costs through faster deployment and improved staff productivity. The solution also provided strong authentication and automated governance over user access rights.