Case Study: a leading MedMal insurance company reduces COT implementation time and saves up to 15% with EBIX consulting

i3 Software successfully provides Enterprise wide IT solution to a leading MedMal Insurance Company

Ebix, operating through its i3 Software division, provided an enterprise-wide IT solution to a leading medical malpractice insurance company facing significant operational challenges due to a merger and acquisition process. The customer needed to streamline its IT functions, eliminate inefficiencies, and establish a clear strategic direction for future growth and system scaling.

The solution involved a comprehensive five-step approach, including creating a data dictionary, conducting functional and workflow assessments, and developing a long-term implementation roadmap. Ebix's work resulted in a 12% reduction in implementation time for commercial off-the-shelf products, cost savings of up to 15% from workflow automation, and substantial overall savings by preventing costly missteps in new system implementation.