Case Study: Bramco improves remote agency management with Ebix SmartOffice

Bramco - Customer Case Study

Brokerage Resources of America, LLC (BRAMCO), a national association of independent life brokerage agencies, sought a new agency management solution to offer its member firms. The challenge was to provide a rich, full-featured system that would deliver efficiency of scale without requiring in-house IT support from individual agencies. They needed a financially stable vendor committed to their market and selected Ebix's SmartOffice for Agency Management.

Ebix implemented its pure web-based SmartOffice solution, which provided real-time information access and tools for both BRAMCO and its member agencies. The results included the ability for all users to work remotely with real-time data and an intuitive system that was easy to adopt. The successful implementation is expected to lead to 10-20 agencies using the system within a few years, helping BRAMCO deliver better service and grow its business. Ebix provided a high level of support throughout the process.

Bramco

Chris Soniat

Director of Marketing