Case Study: Midlands Air Ambulance Charity modernises communications with EBC Group

Midlands Air Ambulance Charity cuts inter-site call costs and modernises IT with EBC Group

Midlands Air Ambulance Charity, a vital UK air ambulance service with multiple remote sites, faced an IT infrastructure challenge. Their aging routers and non-scalable connectivity created bottlenecks, stability issues, and costly communications between offices. They engaged EBC Group to improve network reliability and security while seeking cost savings.

EBC Group implemented a new private WAN and a central hosted telephony platform. This solution included new enterprise-level firewalls, routers, and switches, alongside consolidating phone numbers into a SIP system. The results for Midlands Air Ambulance Charity included free inter-site calls, improved collaboration, future-proofed IT systems, and significant cost savings, allowing more funds to be reinvested into patient care.

Midlands Air Ambulance Charity