Case Study: the Council for Intellectual Disability achieves accessible, easier-to-manage web experiences with EB Pearls

Council for Intellectual Disability cuts resource search from 5+ clicks to 2 with EB Pearls

The Council for Intellectual Disability (CID), an Australian non-profit advocacy group, faced significant challenges with its old website. The platform had confusing navigation and poor accessibility, which created barriers for users with intellectual disabilities. It also featured a slow, complex content management system that took staff hours to update. CID partnered with EB Pearls for a website design and development project to overcome these obstacles.

EB Pearls rebuilt the website using WordPress, focusing on intuitive navigation and cognitive accessibility. The solution streamlined the content management process, drastically reducing page update times. The new platform achieved WCAG 2.1 AA conformity and allowed users to find vital resources in just two clicks. As a result, CID significantly enhanced its digital reach and support for the community.

Council for Intellectual Disability (cid)