Case Study: TEC Equipment achieves consistent profitability with Eaton clutches

Truck dealership profiting with Eaton products, support and occasional adlibbing

TEC Equipment, a major multi-point truck dealership in the western U.S., faced the challenge of running a highly profitable and reputable parts department. The vice president of parts operations, Tina Harrow, needed to ensure consistent product quality and reliable warranty support for thousands of parts while competing effectively in their territories. The solution centered on stocking and selling genuine Eaton clutches.

By implementing Eaton's clutch product lines, including the EverTough and Advantage Series, TEC Equipment achieved consistent profitability and customer satisfaction. Eaton provided superior product quality and unmatched technical and sales support, which became a key competitive advantage for the dealership. The measurable impact includes selling over 2,000 Eaton clutches annually, with the products frequently featured in promotional materials to highlight their value over generic competitors.

TEC Equipment

Tina Harrow

Vice President, Parts Operations