Case Study: Koch Trucking achieves reduced downtime with Eaton IntelliConnect

Eaton IntelliConnect improving ‘road service’

Koch Trucking, a Minneapolis-based trucking company, was challenged by the time-consuming process of diagnosing vehicle fault codes. Drivers had to travel to a service facility to understand what a code meant, leading to potential downtime. This prompted them to partner with vendor Eaton to implement the Eaton IntelliConnect™ Remote Diagnostics system.

The Eaton IntelliConnect solution provided near real-time monitoring of fault codes, prioritizing critical issues and delivering comprehensive action plans. This allowed Koch Trucking to move to a predictive maintenance model, drastically reducing unplanned downtime. For Eaton, the results were significant financial gains from avoiding unnecessary service calls and tows, directly benefiting their fleet of over 900 vehicles.

Koch Trucking

Todd Wright

Director of Maintenance