Case Study: Tallman Truck Centre boosts parts profitability with Eaton clutches and Roadranger support

Eaton comes through in the clutch for large Canadian truck dealer

Tallman Truck Centre, a large Canadian truck dealership, faced intense competition from other dealerships and independent warehouse distributors. Their challenge was to source and sell exceptionally reliable parts to avoid lost sales and ensure customer satisfaction, requiring a vendor that provided both high-quality products and dedicated support. They turned to Eaton for their clutch products and Roadranger support service.

By implementing genuine Eaton clutches, specifically the Advantage Series, Tallman ensured they were offering a premium product with a strong warranty and long service intervals. The results were extremely positive; the dealership now sells over 5,000 Eaton clutches annually with no issues, making them the exclusive clutch the company sells. This switch from off-brand products, coupled with exceptional support from their Eaton representative, helped make Tallman's parts operation highly profitable.

Tallman Truck Centre

Ed Brito

General Manager