Case Study: Pacific Truck achieves top-of-the-line aftermarket support with Eaton

Canadian rebuilder relishing association with Eaton

Pacific Truck, a Canadian supplier of new and remanufactured truck components, faced the challenge of supporting customers operating in severe conditions with extreme temperatures and heavy workloads. They needed to differentiate themselves from competitors who were using generic or offshore parts in their rebuilds. They partnered with vendor Eaton through its Authorized Rebuilder program to provide high-quality, reliable solutions.

The solution involved Pacific Truck becoming Eaton's exclusive Canadian Authorized Rebuilder, allowing them to remanufacture transmissions using genuine Eaton parts that meet the same criteria as new components. The results were highly satisfied customers who received products guaranteed to perform in the toughest environments. Pacific Truck credits the Eaton Roadranger team's exceptional support and training for helping grow their business and solidifying their competitive advantage with a trusted, quality-driven offering.

Pacific Truck

Randy Slemp

Director of Operations