Case Study: Young Earth Sanctuary achieves global expansion and customer trust with Easyship

Young Earth Sanctuary - Customer Case Study

Young Earth Sanctuary (YES), a Singapore-based startup selling green foods and wellness products such as Tasmanian honey, sought to expand internationally but faced the challenge of finding a reliable, cost-effective logistics solution that would build customer trust. After researching options and consulting peers, YES turned to Easyship and specifically installed Easyship’s Rates at Checkout plugin to handle cross-border shipping from Singapore.

Using Easyship’s Rates at Checkout, YES automatically offered the lowest courier costs to customers without extra manpower, began accepting orders from the US, Malaysia and Australia, and avoided overcharging on shipping—helping strengthen customer relationships. The Easyship solution supported strong sales through 2017 and underpinned YES’s plans to grow into markets like Indonesia and the Philippines as it aims to double and retain its customer base.

Young Earth Sanctuary

Chin Hon Toh

Executive Director