Case Study: OSTRICHPILLOW achieves 40% sales growth and 62% lower shipping costs with Easyship

OSTRICHPILLOW - Customer Case Study

OSTRICHPILLOW, a feel-good sleep-products brand that launched via Kickstarter, struggled with fulfillment and shipping: their former partner couldn’t handle crowdfunding volume, they were limited to one courier with poor tracking, and could only ship to six countries—resulting in delayed deliveries and customer complaints. To fix this, OSTRICHPILLOW turned to Easyship and adopted Easyship’s all-in-one shipping dashboard and solutions.

Easyship implemented its dashboard and expanded OSTRICHPILLOW’s carrier options and reach—doubling couriers, enabling shipping to 50+ countries, and cutting shipping costs by 62%. As a result, OSTRICHPILLOW saw a 40% increase in sales, 2x operational efficiency, and a 148% increase in customer satisfaction, demonstrating Easyship’s measurable impact.

OSTRICHPILLOW