Case Study: Mighty Jaxx achieves 25% higher operational efficiency and automated, insured shipping with Easyship

Mighty Jaxx - Customer Case Study

Mighty Jaxx, an award-winning Singapore-based collectible toy studio, faced slow, manual fulfilment—sourcing courier rates and tracking shipments by hand, managing multiple courier sites, and lacking adequate package insurance that was eroding customer confidence. To address this, Mighty Jaxx turned to Easyship, adopting Easyship’s Shipping Rules and dashboard to streamline its shipping workflow.

Easyship automated shipping selection, centralized FedEx and DHL integrations, enabled a branded checkout and tracking email flow, and insured packages up to $5,000. The Easyship solution sped fulfilment, improved tracking visibility, reinforced customer loyalty and repeat sales, and delivered a measurable 25% efficiency gain in SF operations.

Mighty Jaxx