Case Study: VGM achieves a digital transformation in three months with EasySend

VGMInsurance builds 8 digital journeys in 3 months with EasySend

VGMInsurance, a major healthcare insurance provider and member service organization, was facing the challenge of moving its operations into the digital age. To survive in a post-COVID world and keep up with new clients, it needed to eliminate printed documents and faxes by digitizing its workflow forms, a process it originally believed would take five years. The company turned to the vendor EasySend and its no-code platform to create digital journeys.

Using the EasySend no-code builder, VGMInsurance developed eight digital processes independently in just three months, dramatically accelerating its five-year plan. This solution reduced related operational costs by 30-50%, created a faster sales cycle, and provided a dynamic, branded digital experience for its customers and agents. The implementation by EasySend empowered VGMInsurance to become agile and act fast to meet customer needs.

VGMInsurance