Case Study: Zenni achieves centralized shipping data and faster operations with EasyPost

How Zenni Optical Uses The EasyPost Shipping API To Centralize Data and Scale

Zenni Optical, a leading online seller of prescription glasses, sunglasses, and contact lenses, needed a more centralized way to manage growing shipping operations. Before switching vendors, the team had to rely on a separate computer for each station, repeatedly download tracking numbers, and deal with inconsistent visibility across orders, creating inefficiencies and a risk of errors. They turned to EasyPost and its Shipping API to help solve these challenges.

With EasyPost, Zenni Optical centralized shipping workflows across stations, improved real-time tracking visibility, and helped leadership monitor employee productivity as the company expanded to an additional location. The implementation saved an average of two hours per day per shift and reduced downtime that had previously cost the company an estimated $5,400 per incident, with 2–3 outages a year. According to Zenni Optical, EasyPost’s responsiveness and uptime made it a stronger, more reliable solution.

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