Case Study: De’Longhi optimizes global training coverage with Easygenerator

How De’Longhi optimized resources to fulfill more training needs

De'Longhi, a global small domestic appliance company, faced challenges in providing consistent and timely product training due to its diverse brand portfolio and globally dispersed teams. Their reliance on time-consuming, in-person PowerPoint sessions limited their coverage and was further disrupted by the COVID-19 pandemic. To address this, the company sought to optimize resources and turned to Easygenerator for a solution using its e-learning authoring tool.

By implementing Easygenerator, De’Longhi empowered both its HQ and local teams to quickly create and adapt online training courses. The user-friendly platform enabled trainers without prior e-learning experience to develop content, which was easily shared across over 120 markets. This solution allowed De’Longhi to shift from face-to-face to online learning, resulting in a doubled number of authors to over 150 and the creation of more than 4,350 courses. Easygenerator provided a faster rollout of training, ensured better global coverage, and delivered a greater return on investment for the company's initiatives.

De’Longhi

Tatiana Petrushina

Customer Experience Manager