Case Study: gemba.austria GmbH optimizes training quality with easyfeedback

Gemba.austria GmbH achieves 98% participation in feedback surveys with easyfeedback

gemba.austria GmbH, a provider of corporate and human resources development training, faced logistical challenges and high effort in systematizing feedback from their training participants using physical paper sheets. They sought a low-waste solution to easily collect and evaluate this feedback to continuously optimize their workshops and events.

Using the easyfeedback survey tool, gemba.austria was able to collect participant feedback easily via their website and QR codes. This solution allowed them to more than achieve their goals, optimizing their training effectiveness based on participant input and providing better support to their customers. The implementation resulted in a high participation rate of 98% and provided them with precise, individual evaluation options.

Gemba.austria GmbH