Case Study: Provogue achieves 4x multi‑channel sales growth and centralized inventory & shipping automation with EasyEcom

Provogue - Customer Case Study

Provogue, a Mumbai-based fashion brand with a strong offline and growing online presence, struggled to run its omni‑channel business on legacy SAP systems and spreadsheets. Managing inventory inwards and allocation, coordinating shipping partners, and planning re-ordering across channels like its Magento brand portal, Amazon, Flipkart and offline/institutional sales created fulfillment gaps and customer‑satisfaction issues—so Provogue engaged EasyEcom for an integrated commerce operations solution.

EasyEcom implemented its multi‑channel EasyEcom solution—providing seamless integrations with sales channels, centralized inventory management and forecasting, shipping‑carrier automation with priority rules, and automated tracking and customer updates plus a dedicated account manager. Since adopting EasyEcom in 2016 Provogue has scaled operations smoothly and seen business volume rise about 4x in the past six months, enabling the team to meet SLAs and plan to roll the EasyEcom platform out to other divisions.

Provogue

Mukesh Agarwal

General Manager