Case Study: Pilgrim achieves 2x order growth and 95% fulfillment with EasyEcom

How eCommerce Analytics helped a native beauty brand to scale growth 2x times in 36 months

The beauty and personal care brand Pilgrim faced significant challenges in scaling its D2C operations, including a disrupted supply chain, difficulty procuring materials for a 30x rise in orders, and a lack of predictive data for forecasting. To address this, they implemented the eCommerce analytics and operations platform from EasyEcom to gain comprehensive visibility into their inventory, orders, and sales performance.

By leveraging EasyEcom's reporting suite, Pilgrim achieved a near 95% order fulfillment rate with 100% inventory accuracy across all channels. The solution facilitated a 2x growth in order count month-on-month and boosted order volume, with wholesale units increasing from 1 lac to 2 lac. EasyEcom provided the data-driven insights necessary for Pilgrim to optimize its warehouse and ensure 100% tax compliance, supporting their massive scale-up.

Pilgrim

Nilesh Andhale

Supply Chain Manager