Case Study: The Sleep Company Achieves 93% Higher Order Delivery Commitment with EasyEcom

How EasyEcom Helped The Sleep Company Achieve a 93% Boost in Order Delivery Commitment in 6 weeks

The Sleep Company, an India-based D2C brand known for mattresses, bedding, and chairs, was struggling to scale operations across offline stores, its website, and marketplaces. With high return volumes, substandard inventory, siloed warehouse data, delayed shipments, and rising manpower costs, the company needed a centralized system to manage orders, returns, inventory, and logistics more effectively. EasyEcom provided the omnichannel order and warehouse management solution.

EasyEcom implemented a centralized multi-process system covering manufacturing through delivery, including a customized returns dashboard with automated quality checks, inventory rebalancing, and shipping rule automation. In just 6 weeks, The Sleep Company saw a 50% reduction in returns, 99.99% inventory accuracy, a 93% increase in order delivery commitment, 47% lower labor utilization costs, 180 warehouse minutes saved per order, and a 75% increase in ship velocity.

The Sleep Company

Karan Singla

Chief Operating Officer