Case Study: Gladful achieves 70% higher order volume with EasyEcom

How EasyEcom Helped Gladful Unlock 70% Increased Order Volume in 90 days

Gladful, a young DTC snacking brand founded in 2021 by siblings Parul and Manu Sharma, was struggling with manual order processing as orders grew pan-India. Using Excel spreadsheets led to overwritten data, inaccurate orders, delayed shipments, SLA misses, missed picks, expired inventory, and higher return rates. To address these issues, Gladful turned to EasyEcom’s order management system.

EasyEcom implemented an automated order management solution that supported Gladful’s dropshipping and inventory-based fulfillment models, improved inventory visibility, and streamlined order processing across channels. As a result, Gladful achieved ~99.99% order processing accuracy for 7,000+ orders, drove 30% sales growth during a promotional season, recorded a 70% increase in order volume in 7 months, and reconciled marketplace transactions from Paytm and Cred with 100% accuracy.

Gladful

Jagdish Shekhawat

Operations Head