Case Study: Dr. Vaidya’s transforms order management and reconciliation with EasyEcom

EasyEcom Transforms Dr. Vaidya’s Order Management Processes

Dr. Vaidya’s, a leading Ayurvedic wellness brand founded by Arjun Vaidya, partnered with EasyEcom to address growing order-management and finance challenges as its business scaled. The team needed better visibility into high-volume, sensitive data across SKUs, locations, customer details, marketplace transactions, and payments, while struggling with data consolidation, order-to-dispatch matching, courier status tracking, and SLA breaches.

EasyEcom implemented a centralized order management and reconciliation solution that unified warehouse operations and improved reporting for finance and operations teams. As a result, Dr. Vaidya’s achieved 100% warehouse visibility, 75% order fulfillment accuracy, 100% SLA adherence, and a simplified GST filing process, while also boosting sales growth by 200% in 62 days and reaching 90% customer retention and satisfaction.

Dr. Vaidya’s

Rameshwar Saraswat

Head the Finance