Case Study: Borosil Glass Works Ltd. achieves 40% MoM eCommerce growth and major time & cost savings with EasyEcom

Borosil achieves 30% MoM growth after deploying omni-channel EasyEcom solution with seamless SAP ECC Integration

Borosil Glass Works Ltd., the Mumbai‑headquartered market leader in laboratory and consumer glassware, launched a brand eStore and expanded to Amazon with SAP as its operational backbone. Rapid eCommerce growth exposed major challenges: disconnected WMS and online channels, manual spreadsheet-based order and inventory sync, painful payment reconciliation, and fulfillment processes unsuited to high volumes of single-unit online orders. To address this, Borosil engaged EasyEcom for a centralized eCommerce-SAP integration and advanced WMS solution.

EasyEcom implemented a unified platform with centralized inventory/WMS, automated order routing and carrier assignment, shipment tracking, and end‑to‑end SAP sync for sales, credit notes and payments. The result: 40% month‑on‑month eCommerce topline growth, 60% reduction in inventory and order management time (from ~9 hours to 2–3 hours weekly), 25% improvement in delivery SLA, 33% lower warehouse manpower costs, 75% lower accounting manpower for reconciliation, and elimination of manual data‑entry errors—demonstrating EasyEcom’s measurable impact.

Borosil Glass Works Ltd.

Siddhartha

DGM-IT